Return Policy

These are the official return/exchange policies for

We offer a 90 Day money back guarantee from the date the product is delivered to the shipping address via USPS for all products. You must contact our support team to receive a return authorization so we can efficiently process your return and refund.
Please Note: You must return all products listed in your original RMA. If not, we will issue you a partial refund based on what is received to us.
Your refund will be processed within 2-5 business days after arrival.

Customer may only return 1 empty bottle per 30 days since the date of purchase. All other products will needs to be unopened in original packaging to be returned for a refund.
For Example:
Customer buys 3 bottles and returns after one month. We will ONLY accept 1 empty bottle and 2 unopened bottles.
Another Example:
Customer buys 6 bottles and returns in month 3. We will accept 3 opened bottles and 3 unopened bottles.
Any “opened” bottles outside of these guidelines will not be accepted for a refund. 
As per our return policy, we will provide a return label for ease, but we do not cover the return shipping costs. Once your return is received we will process your return and simply deduct the return shipping cost from your order refund. If you require any additional assistance or have any questions, please feel free to contact us by calling (888) 964-5327 during our operating business hours or by emailing us at Our operating hours are Monday thru Friday, 9am to 5pm EST.
  • If you would like to exchange your product for any reason.
    You MUST contact within 90 Days from receipt of delivery.
    PLUS, the product must be in NEW condition and unopened.
    If a product is returned and does not meet these speciations your exchange will be denied.
    To contact us to initiate the exchange process CLICK HERE or email

All Silicone products are covered by a lifetime warranty. Customer must only cover shipping cost. To fill out form for replacement please click the link below:

Fusion Ionz Replacement Form


We value your feedback. If you have comments or questions about our Return Policy, please Contact Us