Return Policy

These are the official return/exchange policies for

We offer a 90 Day money back guarantee from the date the product is delivered to the shipping address via USPS(please see below for guarantee specifics) for all products. You MUST contact our support team to receive a return authorization in order to be issued a refund.

Customer may only return 1 empty bottle per 30 days since the date of purchase. All other products will needs to be unopened in original packaging to be returned for a refund.
For Example:
Customer buys 3 bottles and returns after one month. We will ONLY accept 1 empty bottle and 2 unopened bottles.
Another Example:
Customer buys 6 bottles and returns in month 3. We will accept 3 opened bottles and 3 unopened bottles.
Any “opened” bottles outside of these guidelines will not be accepted for a refund. 
Please feel free to contact us at 1 888 964 5327 or Monday – Friday 9am to 5pm EST if you have questions or concerns about your order.
  • If you would like to exchange your product for any reason.
    You MUST contact within 7 Days from receipt of delivery.
    PLUS, the product must be in NEW condition and unopened.
    If a product is returned and does not meet these speciations your exchange will be denied.
    To contact us to initiate the exchange process CLICK HERE or email

All Silicone products are covered by a lifetime warranty. Customer must only cover shipping cost. To fill out form for replacement please click the link below:

Fusion Ionz Replacement Form


We value your feedback. If you have comments or questions about our Return Policy, please Contact Us